Your gateway to unforgettable journeys starts with clarity and confidence. Explore our FAQ to get fully informed before you book.

It’s recommended to book your travel arrangements as early as possible to ensure availability and secure the best rates. For peak travel seasons and popular destinations, booking 6 to 12 months in advance is advisable. During other times, 3 to 6 months in advance is generally sufficient to find great options and enjoy flexibility in your plans. If you’re booking last minute, don’t worry—we’re experts at finding fantastic opportunities even on short notice.

We make ourselves available across multiple platforms for your convenience. Reach out by email at tlmtravelsolutionsag@gmail.com, via WhatsApp at https://wa.me/16267238781, or on Telegram at t.me/Travelsolutionsag. For faster replies, messaging us on WhatsApp or Telegram is highly recommended. We’re committed to responsive, personalized service from your first inquiry to your safe return home.

Absolutely. Our process is designed to guide you through your preferences — travel dates, budget, experience type (romantic, cultural, adventure, family-friendly), and travel style. Based on this, we’ll recommend destinations that match your vision, season, and vibe — and provide comparisons so you can make the best choice.

Yes — we love creating romantic escapes. Whether it’s your honeymoon, anniversary, or just a much-needed couple’s getaway, we offer private accommodations, couples’ spa days, sunset dinners, excursions, and even surprise proposal planning. We'll include all the thoughtful touches to make your experience truly unforgettable.

We specialize in crafting unforgettable journeys across the Caribbean—including Antigua, Barbados, the Dominican Republic, and beyond. Additionally, we design tailor-made experiences in North America, Europe, and select global hotspots. Whether you desire a tropical beach escape, cultural immersion, adventurous exploration, or romantic retreat, we curate trips to perfectly match your travel dreams.

Yes, at Tlm Travel Solutions LLC, we offer comprehensive travel insurance options to ensure your journey is as secure and stress-free as possible. Our travel insurance covers a range of potential issues, including trip cancellations, medical emergencies, lost luggage, and more. We understand the importance of peace of mind when traveling, and our insurance plans are tailored to provide you with the utmost protection and flexibility. By choosing Tlm Travel Solutions LLC, not only do you experience luxury travel redefined, but you also travel with the assurance that you are well-covered against unforeseen circumstances. For more details on our travel insurance policies and to find the best plan for your needs, please contact our customer service team.

Travel insurance is highly recommended for every traveler. It protects your investment in case of trip delays, cancellations, lost luggage, or unexpected emergencies while abroad. In some cases, insurance may be required, especially for certain destinations or tour operators. We’re happy to include affordable coverage options in your package.

Yes! We offer flexible, interest-free payment plans to fit your budget. You can choose weekly, bi-weekly, or monthly payments, and we’ll send reminders to keep things on track. This allows you to travel stress-free while staying in control of your finances.

TLM Travel Solutions accepts major debit and credit cards, bank transfers, and select third-party platforms (like PayPal or Cash App upon request). Flexible payment plans may be available for select bookings. All flight costs must be paid in full at the time of booking. Please note: full payment is required for any trip booked within 60 days of departure.

Final payments are due 60 days before your trip. If you book within 60 days of departure, payment in full is required at the time of booking.

Deposit amounts range from 20% to 30% of the total trip cost, depending on your destination and suppliers. Some components (like airfare) may require full payment at the time of booking. We’ll outline this clearly in your proposal.

Absolutely. If you’d prefer to pay your trip in full at the time of booking, just let us know and we’ll send a single invoice.

Yes — we send friendly email or WhatsApp reminders to keep you informed of upcoming payments, due dates, and travel updates.

Definitely. We handle group trips for birthdays, weddings, family reunions, retreats, and special events. We take care of group room blocks, shared itineraries, private tours, and even individual payment plans for guests. You’ll have one point of contact while we manage all the moving parts.

Yes — 100%. Every trip is tailored to you. You choose the destination, travel dates, hotel type, excursions, vibe, pace, and special experiences you want to include. We’re here to bring your vision to life with expert planning and insider access to local gems.

Typically, you’ll receive your customized proposal within 2–3 business days of your consultation. For more complex or multi-destination itineraries, it may take a bit longer — but we’ll keep you informed every step of the way.

It’s simple! Start by filling out our Travel Inquiry Form. Once submitted, we’ll review your preferences and contact you for a consultation. After discussing your needs, we’ll create a personalized quote and draft itinerary. Once you approve the proposal, you’ll pay your deposit and we’ll handle the rest — from flights and hotels to transfers and tours.

Yes. Once your trip is confirmed and paid, we’ll send a digital travel packet with: Flight info Hotel confirmations Tour and transfer details Insurance documents (if purchased) Travel tips and entry requirements

Yes — for international travel, your passport must be valid for at least 6 months beyond your return date. Some destinations may also require visas, vaccine records, or health forms. We’ll guide you through all the necessary requirements based on your destination.

Yes. We keep track of international travel regulations including COVID-19 testing rules, vaccination requirements, and digital health forms — and we’ll make sure you have everything ready before departure.

Refunds depend on the supplier's terms and how far in advance you cancel. Some offer partial refunds or travel credits. Having travel insurance improves your chances of recouping costs

Yes — if permitted by the supplier. Date changes may incur fees or fare differences, depending on availability. We’ll walk you through your options and help make updates smoothly.

We follow the policies of the suppliers we book with — hotels, airlines, and tour operators. Flights: Non-refundable after 24 hours Hotels/Tours: Subject to cancellation penalties based on how close to travel you cancel We’ll always be transparent about terms before you book and do our best to negotiate the most favorable outcome.

We’ll include a copy of our Terms & Conditions with your initial quote or invoice. You’ll also receive a confirmation email outlining the payment schedule, cancellation terms, and inclusions for your specific trip. If you ever need another copy or have questions about any part of your booking, feel free to contact us at: 📧 tlmtravelsolutionsag@gmail.com

When you’re ready to move forward, a deposit is required to confirm your travel arrangements. This allows us to lock in your package rate and begin securing your flights, accommodations, and tours. Here’s how it works: Deposit: Typically 20–30% of the total trip cost (may vary by package). Full payment is required if your trip is booked within 60 days of departure. Flights must be paid in full at the time of booking and are non-refundable 24 hours after booking (subject to airline rules). All payments are made in USD, unless local arrangements are made in advance. Once your deposit is received, we begin booking and confirming all elements of your vacation.

Yes! As soon as your deposit is received and your booking is locked in, we guarantee your pricing for the items included in your package. However, optional add-ons or custom upgrades made after booking may affect your final balance. Note: All packages are based on availability and supplier rates at the time of booking. If there's ever a change, we’ll notify you before confirming anything.